PBXact 25

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Ideal for Small Office Deployments

Supports 25 Extensions / Users & 15 Simultaneous Calls

Open SIP Trunk Integration

Built-in Auto-provisioning with Sangoma IP Phones Including 3rd Party Options

Mobility & CRM Integration

Console Web GUI SSH

Management Ports: 1x Serial Console (RJ45) & 3x USB

Network Ports: 4x GB Ethernet & 1x VGA

Professional Installation & Maintenance Services Available

  • Description

  • Features

  • PBXact 25 is our smallest on-premise based appliance built for small businesses looking to seamlessly integrate IP phones and VoIP trunks while improving employee collaboration and productivity with a large suite of advanced features. PBXact 25 supports up to 25 licensed users and 15 simultaneous calls.

    All PBXact appliances includes the follow enhanced modules:

    Call Recording Reports

    Class of Service

    Conference Pro

    Extension Routing

    Fax Pro

    Park Pro

    Page Pro

    SysAdmin Pro

    Voicemail Notify

    Voicemail Reports

    XMPP Pr

  • General Features:

    Unlimited auto-attendant / IVR

    Flexible time-based call routing

    Class of Service

    User management and group creation

    Fax Pro – unlimited inbound / outbound fax-to-email

    Hunt / Ring groups with pre-call announcement



    Voicemail blasting


    Customizable announcements

    Built-in multi-language IVR, voicemail and announcements

    Mult-language admin GUI and end user device support (UCP and IP phones)

    Calling queues (ACD/IVR)

    Built-in calendar used for call-based routing (Holiday and ofce hours routing)

    Enhanced timezone support

    Call Recording Reports

    Call logging interface

    Secure communications (SRTP/ TLS)

    Call Features:

    Unlimited conference bridge & control

    Follow me / Find me calling



    Enhanced Paging (Page Pro): Valet style, scheduled with custom recording

    Call Parking / Call Pickup



    Call Forward

    Call Waiting

    Call History and CDR

    Speed Dial

    Caller Blacklist

    Multi-parking lot (Park Pro)

    Telephone Features:

    Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)

    EndPoint Manager – centralized tool for IP phone provisioning for customization and configuration (Included with Sangoma IP Phones)

    Call-Center Features (Built-in:)

    Call Queuing (ACD)

    Advanced Ring Strategies

    Caller Announcement

    Agent wrap-up time

    Max- Queue callers

    CRM Integration

    Call Recording

    Protocol Support:

    SIP V1/V2, IAX2

    Codec Support:

    Software:ulaw, alaw, gsm, g.722, g.726, slin, ilbc and *g.729

    Unified Communications:

    End User Control Panel (Dashboard):

    -Conference rooms

    -Voicemail control

    -WebRTC phone with chat IP Phone programmable button customization (EPM for UCP)

    -Fax dashboard

    -Call forwarding, call-waiting, DND and follow-me control


    Zulu UC Desktop Integration:

    -Desktop softphone (Windows & Mac): call, team chat, fax, SMS, presence

    -Click-to-Call from browser, email client and CRM

    -Screen-Pop for helpdesk and CRM

    Mobile Client:

    -iOS/Android Support

    -Presence Control

    CRM Integration:

    -SugarCRM, SuiteCRM, SalesForce, Zoho, ConnectWise

    -Click-to-call, call history, call recording, screen-pop

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